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Privacy Policy - Blue Bottle Member Online Store

Privacy Policy

The Blue Bottle Group is committed to your privacy, making our information policies transparent.

POPI ACT AGREEMENT AND CONSENT DECLARATION:
WHEREAS IT IS AGREED THAT
All parties agree that they will comply with POPI regulations and process all the information and/or personal data in respect of the services being rendered in accordance with the said regulation and only for the purpose of providing the Services set out in the agreement to provide services.

The company (also called the service provider), all the parties to this agreement, the service provider’s employees and the client’s employees and any subsequent party/parties to this agreement acknowledge and confirm that

One or more of the parties to this agreement, will possess and will continue to possess information that may be classified or maybe deemed as private, confidential or as personal information.
Such information may be deemed as the private, confidential or as personal information in so far as it relates to any party to this agreement.
Such information may also be deemed as or considered as private, confidential or as personal information of any third person who may be directly or indirectly associated with this agreement.
Further it is acknowledged and agreed by all parties to this agreement, that such private, confidential or as personal information may have value and such information may or may not be in the public domain. For purposes of rendering services on behalf of the client, the service provider and any party associated with this agreement and/or any subsequent or prior agreement that may have been/will be entered into, irrevocably agree that “confidential information” shall also include inter alia and shall mean inter alia:

(a) all information of any party which may or may not be marked “confidential,” “restricted,” “proprietary” or with a similar designation;
(b) where applicable, any and all data and business information;
(c) where applicable the parties may have access to data and personal and business information regarding clients, employees, third parties and the like including personal information as defined in POPI regulation; and
(d) trade secrets, confidential knowledge, know-how, technical information, data or other proprietary information relating to the client/service provider or any third party associated with this agreement and (including, without limitation, all products information, technical knowhow, software programs, computer processing systems and techniques employed or used by either party to this agreement and/or their affiliates.
All parties irrevocably agree to abide by the terms and conditions as set out in this agreement as well as you agree and acknowledge that all information provided, whether personal or otherwise, may be used and processed by the service provider and such use may include placing such information in the public domain. Further it is specifically agreed that the service provider will use its best endeavours and take all reasonable precautions to ensure that any information provided, is only used for the purposes of the agreement.

It is confirmed that by submitting information to the service provider, irrespective as to how such information is submitted, you consent to the collection, collation, processing, and storing of such information and the use and disclosure of such information in accordance with this policy.

SHOULD YOU NOT AGREE TO THE TERMS AND CONDITIONS AS SET OUT IN THIS AGREEMENT AND CONSENT DECLARATION YOU MUST NOTIFY THE SERVICE PROVIDER IMMEDIATELY FAILING WHICH IT WILL BE DEEMED THAT YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS SET OUT ABOVE

On this page we describe the following:

What personally identifiable information of yours or third party
Personally identification is collected from you through the website
The organization collecting the information
How the information is used
With whom the information may be shared
What choices are available to you regarding collection, use and distribution of the information
The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under our control

How you can correct any inaccuracies in the information

If you feel that we are not abiding by our posted privacy policy, you should first contact The Blue Bottle Group through email at:  info@bluebottleonline.co.za

Information Collection and Use

The Blue Bottle Group is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The Blue Bottle Group collects information from our customers at several different points on our website.

Registration
No registration is required in order to use this website; however, we require a customer to give their name, contact number, email address and physical address when placing an order. This information is used to contact our customers about the services on our site for which they have expressed interest or regarding the order they wish to place.

Ordering
We request information from our customers on our order form. Here a customer must provide contact information (like name, contact number and delivery address). If we have trouble processing an order, this contact information is used to get in touch with the user. Orders will only be confirmed once the store owner has contacted the customer to confirm pricing, delivery details and delivery time.

Payments
Payment will be by card on delivery. Identification will be required to prove that the person ordering is the
required legal age to purchase and drink legally. The legal age being 18 years or older in South Africa.

Delivery
Deliveries will be done by our individual store owners staff member (delivery driver) or their selected delivery partner of choice. Payments to be made by card on delivery. Identification will be required to prove that the person ordering is the required legal age to purchase and drink legally. The legal age being 18 years or older in South Africa.

Cookies
A cookie is a piece of data stored on the visitor’s hard drive containing information specific to that visitor’s use of the website. Any information placed in the cookie is accessible only to www.bluebottleonline.co.za and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one-page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, our customers do not have to log in more than once, thereby saving time while on our site. If a customer rejects the cookie, they may still browse our site. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.

Log Files
We use IP addresses to analyze trends, administer the site, track customer’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
The Blue Bottle Group will share aggregate demographic information with its partners. This is not linked to any personal information that can identify any individual person. We value your privacy very much at The Blue Bottle Group, and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above unless our customers give us the authority to do so.

Links
This web site contains links to other sites. Please be aware that The Blue Bottle Group is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Newsletter
If a customer wishes to subscribe to our newsletter, we ask for contact information such as name and email address. If at any time you should wish to unsubscribe, simply follow the link in your newsletter to update your email preferences. You may reach us through our Marketing Department at: info@bluebottleonline.co.za

WhatsApp and SMS Data Base
We will load the customers contact details to our WhatsApp for Business Groups and to our SMS Data base so that they can receive our promotional material. If at any time you should wish to unsubscribe, simply leave the WhatsApp group, or SMS NO to opt out of SMS sends. Alternatively you may reach us through our Marketing Department at: info@bluebottleonline.co.za

Security
While we use SSL encryption to protect sensitive information online, we also do everything in our power to
protect customer-information offline. All our customers’ information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a salesperson) are given access to personally identifiable information.

If you have any questions about the security at our website, you can send an email to our Marketing Department at: info@bluebottleonline.co.za

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